You are no longer alone and lost in the world of bureaucracy and red tape. You are no longer in the dark about where to turn for help… because now there is one location with a number of services and information to give you support and direction….
At the beginning of my mother’s illness we were fortunate enough to have a visiting nurse covered by insurance to monitor her health and dispense meds as needed, but there was limited information about where to find other needs our family could have benefited from. My elderly father did wonders with keeping an eye on her early on, but as her disease progressed he could not be tasked with the full-time care she needed and still keep up with laundry, house cleaning, dinners, etc. Even the few hours of attention my daughter and I could offer after school or work was not enough.
At one time or another we will all need assistance or we will need, at minimum, the guidance for where to find that assistance (MassOptions.org) If you don’t need these services you probably know someone who does:
Care Management includes communicating with members, facilitating development and implementing of person-centered care plans, connecting members to services and monitoring the appropriate delivery, quality and effectiveness of services within the care plan
Coordinated Care Programs are programs that address the needs of the brain injured, those with autism, frail elders, and senior care options. It is a package of services designed to meet an individual’s unique needs, to include assistance with care planning and connecting individuals to needed services and resources.
In-Home Support are services available in an individual’s home and community to assist with personal care and other activities such as housekeeping, grocery shopping and meal preparation for individuals 60 and over.
Veteran’s Independence Plus program (VIP) supports veterans of any age that are at risk of nursing home placement and their family caregivers by providing home and community based services to enable them to continue to live in their homes and communities. Eligible veterans receive a comprehensive assessment, develop a service plan, and can purchase goods and services that best meet their needs.
Transition Assistance services are available to individuals who are transitioning or wish to transition from an institutional setting, such as nursing facility, to a community-based setting.
Mental Health services are rehabilitative and therapeutic services designed to meet the mental health needs of individuals, enabling them to live, work and participate in their communities, substance abuse a resource available to provide free and anonymous information and referral for alcohol and other drug abuse problems and related concerns.
Food and Nutrition programs and services promote access to food and proper nutrition through home-delivered meals, nutritional counseling and financial assistance for food shopping for seniors and, women, infant and children.
Protective Services are services and resources aimed at eliminating, reducing and protecting individuals from neglect and from physical, emotional, verbal and sexual abuse to also include ensuring individuals’ rights to qualified services and quality care for women, children, disabled or the elderly.
Housing options such as shared living environments designed to meet service needs including Congregate Housing, Supportive Housing, Assisting Living and Continuing Care Retirement Communities are available.
Transportation services include accessible and specialized transportation options within a region or community to include Veterans, disabled, and MassHealth members with getting to and from important health-care services such as doctor visits, hospital stays, rehabilitation and therapeutic services, and behavioral health and substance use disorder services… all these services (and more!) can now be found in one location; http://www.Massoptions.org
Not something you need right now? Take a moment and think about if you know someone who does… A neighbor, cousin or co-worker new to the ‘elderly parent needing at-home assistance’ gig, or a ‘disabled neighbor needs personal care or better equipment’, could use desperately use this information (due to lack of advertising its a huge secret). Massachusetts is just one of the states that now offer a ‘one-stop resource information area’ called MassOptions.org (other states may call it No Wrong Door so do a search if you or someone you know is in need of these services).
Finally! Someone in the healthcare organization/government came up with the idea to provide a place in the community where you can go to search for what is available for your specific situation and be given many choices on how to alleviate your stress, get help, and become a stronger family in your time of need.
The website and phone number for consultation is free and most of the organizations that are available to assist with your situation take all levels of insurance.
Please don’t let this continue to be one of the best kept secrets – help me get the word out there that there IS support and assistance for you!! It shouldn’t be so hard in this day and age of technology to find a place to get answers and help.