Tag Archives: observations

Apology for one

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An apology is mainly for yourself…

All of us screw up; some days more badly than others. So we apologize and ask for forgiveness. But who is the apology really for? It isn’t so much for the person you hurt as much as it is for yourself. You are only acknowledging the screw up to the recipient. You want them to realize that you know you were a jerk and agree with them.

When you apologize, whether it is accepted or not, you have released the burden from your heart.

So really… isn’t an apology just a selfish act? (on top of being a jerk in the first place?!)

I have watched too many horror movies….

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the first bible?

the first bible?

It is hard to believe but this bible is about 8″ x 8″ and 4 ” thick; I have never seen anything like it. It freaked me out so much that I couldn’t bring myself to open it (as I should have) to find out exactly why it was so darn think – but I am chalking that up to seeing too many horror movies in my time (I swear it was vibrating), in addition to my unfamiliar surroundings (sure that’s it!).

I was walking through a house for sale over the weekend and it’s interior brought me back to the days of visiting my aunts when I was only young child. The gold and flocked wallpaper, the glass knobs on French doors, plush red carpets, ornate furniture that reeked of circa 1930’s…. dated but solid and the memories came flooding back faster than I could stop them; I was just speechless (which doesn’t happen often trust me).

When I sent the picture to Goose she asked jokingly “Is this the first bible”? Could be! Maybe it is handwritten which is why it is so thick but we will never know because I am such a wuss.

the first bible?

the first bible?

It’s All About the Latitude

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latitude

All About Latitude

It occurred to us on this particular trip that we may travel to Montreal more than we think, as the border guard asked, “are you bringing any gifts to family members?” (we had never been asked that one before…). That being said, this was the first time we had the chance to stop and take the latitude photo.

It never ceases to amaze me that the midpoint between the North Pole and equator was only a mile outside the Canadian border. Good thing this is was not a question on a game show for a million dollars, I would have easily said someplace around Virginia (currently breaking out the map…) I mean come on, I cannot be the only person that is surprised by this information (help me out dear readers!)

drinkswithpoutine

The actual mission of this trip had two motives: two days of rest and relaxation and to find and devour at least two of the the 30 flavors of poutine at La Banquise – both were completed I am very happy to say.

We are poutine obsessed and proud of it. With fierce determination, we walked the 45 minutes and with rationalizing the calories that we had burned off, we ordered drinks too (we were parched don’t judge..)

So many poutine combinations…. so little time…. we will be back… sooner than later…

Food Porn (that's what the kids call it, rights?)

Goldie Locks, Get the hell out of my bed!

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Who's booze was left behind on the window sill of my hotel room?

Who’s booze was left behind on the window sill of my hotel room?

Words you just don’t want to utter while on a getaway.

Here is the story: I planned a three-day ski getaway using LivingSocial. I had not had any issues with them thus far, but this was my first time using them for a ‘getaway’.

My first mistake: I throughout one of my own most important rules: due extensive online research through several different websites for every possible customer review -a mistake I will never make again.

I am by no means a high maintenance person when it comes to travelling. I am one of those types of people that does not want to spend money on the room when the only time I am there is to sleep. That being said, I do require that I am safe, have electricity and hot water, and the room is clean. Pretty simple really.

I started to question my choice when upon arrival found the parking lot (and pathway leading up to the stairs) was just a thick sheet of ice that had not been sanded or salted.

Entering the lobby my nose refused to do its part; take in oxygen. One small inhale of the mold, mildew and stench would compromise an otherwise healthy ability to smell.

The room itself had the potential to smell just as bad (I wouldn’t no I was still mouth-breathing at this point), the connecting room had a peep hole looking into my room (um….), the lamp had a shade missing (now THAT’s a party!), and the bed and pillows looked like someone just rolled out of it (no I cannot say if the bed was actually still warm, I refused to touch it).

So no. No I will not be staying in your establishment because I require oxygen and a clean environment. I didn’t even bother to ask for another room for it was clear that there were not be a suitable place in all of the building.

We packed up (I was more than happy to relinquish the full prepaid cost of the two night stay) and moved next door to another hotel. One that was clean, allowed me to breath, and I did not have to wake Goldie Locks from her slumber in order to sleep in a bed.

 

What is all this honking about!!

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geese— I saw that the geese were on the move again this morning and made me want to post this again because they make me smile….

It has been said that geese honk while in their formation to encourage the lead goose, for it is that one goose that bears the brunt of the work. What work – just flying is work in itself! The point goose is breaking the air surface and thereby spreading the air current outward. Each goose after the point goose has a lesser degree of air surface to break and makes it a bit easier for them to maintain flight. When the lead goose gets tired he falls to the back of the formation and another goose steps up (or flies up at the case may be). That’s what all the honking is about – working as a team, cheering each other on, sharing the work for the better of the group.

There is so much to learn from such a simple gesture. It goes beyond teamwork and beyond encouragement and it is all natural. They ‘get it’. There is nothing selfish or mean spirited in their quest to get from point A to point B. They don’t secretly wish for one of their feathered mates to fall from the sky so they can get a good laugh from it. They are just honestly praising the hard work and perseverance they are experiencing. What a great concept!

For me, listening to the geese is so self-indulgent I almost feel badly; they bring such a smile to my face while they are working so hard to stay aloft. HONK HONK

Small, Medium, or Large?

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'I see a long ocean voyage in your future....'

Courtesy of Jantoo.com

Goose and I went to see a Medium today. Now, you may have already clicked off because you don’t believe in that sort of thing, but mind you, I am no heretic, I do believe in a God. It just so happens I also believe that when we pass we never really leave this place.

My daughter and I used to watch an awesome show back in the early 90’s; Beakman’s World. If you haven’t seen it-you must-because it rocks. It’s a science show, somewhat like Bill Nye the Science Guy, only 10 x’s cooler and funnier. Beakman is a mad scientist that does experiments, the Rat (dude in a rat suit) and his spunky side kick Josie have one liners fly back and forth while watching experiments. Anyway, one thing that he said that has stuck with me these many years; everything goes somewhere. That is to say everything changes form, it never disappears! You can break down any piece of matter and you will still have something left, whether you can see it or not (think tiny atoms).

That being said, scientifically, when we die we become food for other animals and plants and so goes the circle of life, but what about the energy that comes from within? It must go someplace right?

Well I think so anyway and I also think there are those people that can see/hear them, much like not seeing high frequency waves without the right pair of glasses (put them on and voila, there they are). So certain people have these glasses on all the time while most of us don’t.

So I write this particular blog, not only to share with whoever cares to read how on the mark the medium was today, but to keep this writing as a sort of memento for myself for years to come.

Walking into the room, I was not allowed to say anything nor allowed to agree or disagree with any statements she made throughout the session. She was there simply to relay the conversation from ‘others in the room’ and the symbols they were giving her and the rest was up to me. But this wasn’t the type of – ‘do you have a relative that begins with the letter J’ type of thing, or ‘you will be going on a trip soon’ – no… she was very specific.

The funniest thing is the majority of the conversation right from the moment I sat down was all about my boyfriend’s mum. The medium started talking about a woman, what she looked like, how she acted etc. and then stated specific places; Downtown Boston on the Swan boats, Brighton, Castle Island, Nantaskit Beach, and the Cape. Ok. This has nothing to do with my mum and our family. Growing up, we spend NO time in the Boston area. To me, Boston was some far away land where I needed a passport and an overnight bag. Throughout the years, my boyfriend had described many of his mum’s favorite places (and these were some of them) so I knew she had come to visit.

On the other hand, the medium said stuff specifically about my mum, painting, how much she loved to dance, the stars, cinnamon bread that she used to make, spoons, our trips to Mt. Wachusett with my daughter was at a very young age, watching fireworks from the baseball field… I am sure there is more to hear and maybe she will share it at a later date.

Another thought occurred to me too, the fact that I dream about my mum every night, not in a spooky way, she is there just as she would be in my life on a daily basis, just like she never left, same type of conversations and whatnot. I guess she knew that and wanted to give Mrs. R sometime in the spot light knowing I would share with my boyfriend’s family with hope she could talk to them directly.

I bet my mum will have more to tell me tonight… while I sleep…from the other side of the conversation….

 

Honk, Beep, Meep and the Like

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honk

I am a honking kind of girl; I give my car horn a workout daily. I want to be sure it will be in top condition should an ‘emergency’ ever arise. If I am not supposed to use it, why issue one in every vehicle, right?

Some people frown on honking as it brings attention to them, but really, isn’t that the point?

I give a honk if I am waving you through in front of me and it takes more than three of my hand waves to get your butt in gear. I am trying to be gracious and now you have made my arm ache… go already!

I give a honk if I have to wait more than 8 seconds at a green light and you are hopelessly staring at the light as if expecting a personal invitation be handed to you that it is safe to continue on your mind-numbing journey of life.

If you let me pass in front of you, I give the hand wave of thanks and a quick honk just to be sure you know I recognize your generosity. In these parts, if you don’t give the hand-wave-of-thanks you get the WTF buddy?!! Geeze you are welcome!! And then we take our anger out on the next innocent driver…so do society a solid and just give a quick wave of thanks. Even a half hand wave is acceptable.

If I see geese, turkey, or deer (pretty much any animal) look precariously from the side of the road as if they want to cross to see what is on the other side of the road, they get the honk to warn them to “back up buddy it is not safe, try again later”

Most importantly you will most definitely…without a doubt…get a honk, if, as in this past weekend for example, you are pulling out of the parking garage, stop and park just on the other side of the wooden arm, have everyone in the vehicle get out and change seats (no it was not one of those juvenile fire drills) and then have a discussion at the driver’s door about how the day was. People, there is a line forming behind you and by the looks of it, you are incapable of driving and talking at the same time, otherwise why would you be standing next to the vehicle? HONK!!

And then have the 20-something garage attendant school me on not using my horn because it was not an emergency!!? Oh no you di-int!! Since when does it have to be an emergency to use the horn? He obviously lives in a small town where honking is viewed as a nuisance not the vehicle’s voice. I didn’t give the long foghorn blast, just a quick honk to state; hurry it up ladies we are not getting any younger here and the world does not revolve around YOU.

Are YOU a honk, meep, beep type of person or the recipient of my honking??

 

My life is 3-5 business days away…

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shredder
(courtesy of the super nice peeps at clipart)

The back story: I placed an order on August 24 for a shredder (because I am a bit overly sensitive and probably a tad irrational about my personal information being stolen) and the receipt I printed stated “shipping in 3-5 business days”. Sound good, I can live for another week without shredding the last 15 years of bills, silly credit card company invitations that think I can actually afford a black am/ex, contracts, and the like (if it’s made from paper and has my name on it = shredded).

A week went by and no shredder. I called customer service and they stated that the order was showing on the computer to ship within 3 days, I should have it by the end of the week. I did explain that the original receipt stated 3-5 business days but the response was, it was back ordered, to which I replied, maybe that information should have been on the receipt or as I am checking out so that I am aware of the delay.

But I am practicing my patience…let’s give this waiting thing another shot! Days go by and still nothing, zilch, na-da, the big goose egg, ok you get the point. I call back and a new lovely woman in customer service agrees with me and she will escalate to the Special Order Liaison who sent me an email stating 3-5 business days (de ja vu). It was at THAT point, giving it the full 5 business days, that I sent the following:

(Sept. 17) Dear Customer Support: 

Although I have sent this email directly to the Special Order Liaison, Mr. XXX, I have not heard back that the email was received nor that the order was cancelled.  Therefore, I am sending it to you as another form of cancellation.  Please take a moment to read below as to the history of this order and cancel immediately:

Mr. XXX

It is now 17 days since my original order of August 24 and I have STILL not received my product!

This is beyond ridiculous. Your note, directly from YOU below, stated 3-5 business days and we are well outside that timeframe.  To state that I have been ‘patient’ would be the understatement of the century.

Please cancel my order immediately and I can say with all the confidence in the world, that I will NEVER buy a product from your company and I will be sure to pass along my experience with OfficeMax to all my friends on social media, family, and work mates.

Good day.

Is this what has become of our customer service expectations? Does this happen to anyone else or just me? And if so, am I the only one losing my mind about it or is there an uprising and my invitation is 3-5 business days away?

So not only did I get blown off by the Special Order Liaison with HIS suggested date, I get blown off with any type of acknowledgement of my email and had to go through the general customer support to get a response the following day.

I realize things get held up, companies get bought out, taken over, and there is turmoil, I get it, I am sympathetic and understanding to it. What I don’t understand is the blatant lying to me. If the product was backordered, no biggie, I would have ordered one in stock and continued to do business with this company, easy-peasy. Now that lines in the sand have been drawn, i.e. being lied to on more than one occasion, not only will I never do business with them, I will be sure to pass along my poor customer service interaction to anyone who will listen (hopefully you are still paying attention…hello??).

Unfortunately this is becoming the norm (or maybe it is just my lovely disposition that brings out the best in companies) as I ordered new glasses, paid 100% up front, was told two weeks max and now well over the two week mark, am being told yet another week before they are ready (sigh?!).

Or how about the birthday present I purchased online with overnight shipping only to find out that overnight shipping is just that, only if the order was placed before noon (again, that information would have been helpful BEFORE I clicked purchase or how about maybe at the checkout area??!!). If you order at 2:00 pm, you pay for the overnight shipping but receive it two days later.

I am a customer with small orders but apparently my money would be welcomed elsewhere; challenge accepted.